Saturday, March 22, 2025

Teams Phone extensibility for Dynamics 365 Contact Center 

Contact centers play a crucial role in delivering exceptional customer support and driving business growth. With the rise of digitalization and advanced technologies, AI and automation have become essential for streamlining operations, improving efficiency, and nurturing stronger customer relationships.  Today during Enterprise Connect, we announced Teams Phone extensibility for Microsoft Dynamics 365 Contact Center.   Beginning

The post Teams Phone extensibility for Dynamics 365 Contact Center  appeared first on Microsoft Dynamics 365 Blog.

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