Introducing a new tool like Copilot in Customer Service to customer service agents must be well-tested and validated.
The post Build your Copilot testing strategy in Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog.
Introducing a new tool like Copilot in Customer Service to customer service agents must be well-tested and validated.
The post Build your Copilot testing strategy in Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog.
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