Friday, September 6, 2024

All in on AI: Exploring Microsoft’s AI journey through customer service

Our customer service teams are using AI solutions like Microsoft Copilot to ensure our customer service employees are empowered to focus on the most meaningful parts of their jobs.

The post All in on AI: Exploring Microsoft’s AI journey through customer service appeared first on Microsoft Dynamics 365 Blog.

Sunday, September 1, 2024

Copilot for Dynamics 365 Commerce revolutionizes retail with AI

Discover how Copilot for Dynamics 365 Commerce can help you deliver personalized customer experiences, optimize product management, and streamline retail operations for store associates, managers, and back-office staff with AI.

The post Copilot for Dynamics 365 Commerce revolutionizes retail with AI appeared first on Microsoft Dynamics 365 Blog.