Tuesday, July 30, 2024

Introducing Traceability add-in for Dynamics 365 Supply Chain Management 

Boost your business efficiency with the Traceability add-in for Dynamics 365 Supply Chain Management. Built on the Microsoft platform, this intuitive tool connects you to any source of traceability data, streamlining product lifecycle tracking, improving product quality, and reducing recall costs. Easily pass regulatory audits and use insights to drive actions.

The post Introducing Traceability add-in for Dynamics 365 Supply Chain Management  appeared first on Microsoft Dynamics 365 Blog.

Wednesday, July 24, 2024

5 steps for becoming AI-ready in field service

The era of AI came upon us quickly, and many business leaders are scrambling to determine AI strategies that provide the best way forward for their employees and customers alike. The 2024 Microsoft Work Trend Index shows that 79% of leaders agree that their company needs to adopt AI to stay competitive; however, 60% of leaders worry that their organization lacks a plan and a vision for implementing AI.

The post 5 steps for becoming AI-ready in field service appeared first on Microsoft Dynamics 365 Blog.

Thursday, July 11, 2024

Wednesday, July 3, 2024

Microsoft Dynamics 365 Contact Center is now generally available 

Today, we are excited to announce that Dynamics 365 Contact Center is generally available, offering a complete but fully-composable solution for contact centers.

The post Microsoft Dynamics 365 Contact Center is now generally available  appeared first on Microsoft Dynamics 365 Blog.