Every departmentfrom marketing to sales to customer serviceneeds to be aligned on one view of the customer so they can make the best engagement decisions. That's why Microsoft Dynamics 365 Customer Insights customers are automatically entitled to Microsoft Dynamics 365 Customer Voice so organizations can build a unified view of customers by combing direct survey feedback with rich customer data.
The post Utilize surveys to understand data in your customer data platform appeared first on Microsoft Dynamics 365 Blog.
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